FIBER BUILD UPDATE: The Finish Line is in Sight
One of the most common questions we hear is: “When can I get fiber internet?” We know many of you are eager to make the switch, especially when you see fiber service becoming available in nearby neighborhoods. We're making great strides toward bringing fiber to more homes and businesses across our service area, and we appreciate your patience as we continue this important work.
As we move into the winter months, our construction and engineering teams remain focused on completing active build projects and connecting more customers to our fiber-optic network. While winter weather can sometimes slow progress, we have plans in place to keep projects moving whenever possible. Thank you for your patience and support as we continue expanding our fiber-optic network. We're excited to bring faster, more reliable internet service to more homes and businesses throughout our communities. Fiber Build Progress This Year • Installed 17 miles of mainline fiber-optic cable. • Completed 54 miles of service drops. • Connected more than 2,760 customers to fiber service. From Construction to Connection – I don’t have fiber yet, what can I expect? Building a fiber-optic network is a multi-step process that takes time and lots of coordination. Here’s a quick overview of what’s involved: • Strand and Mainline Fiber Installation – Fiberoptic cable is installed on utility poles and placed underground where needed. • Fusion Splicing and Electronics – Our crews splice the fiber, install network electronics, and place splitter cabinets throughout the service area to bring the network online. • Network Testing and Turn-Up – The network is thoroughly tested, and light levels are measured at every splice to verify reliability and performance before customer installations begin. • Service Drops – During this phase, the fiber optic cable is installed from our main network to the exterior of your building. Installation methods vary based on whether the service is aerial or underground. • Installations – Once your outdoor connection is complete, we’ll contact you to schedule the indoor installation at a time that works best for you. These are large-scale infrastructure projects with many moving parts, and we appreciate your patience as we work to bring fast, reliable fiber internet to your community. Stay Informed If your location is included in one of our current build areas, we'll contact you when fiber service is nearing your neighborhood. When your address is ready for conversion, we’ll reach out to schedule your installation. To stay informed and register your interest, please visit: getfiber.wcvt.com While we're connecting more customers to fiber every day, there is still a significant amount of construction and engineering work taking place behind the scenes. In addition to our in-house technicians, you may see our contractors working in your area. These trusted partners assist with engineering, line construction, and underground service drop installation. Our current contractors include: • JSI Engineering • Eustis Cable Enterprises • Henkels and McCoy • JA McDonald • Menard and Sons • Stone Underground Construction Note: If underground work is required at your premises, one of our contractors will contact you directly to discuss installation timelines and coordinate the necessary work. Questions We appreciate the opportunity to serve you and look forward to bringing the speed and reliability of fiber internet to your home or business. If you have any questions, please contact us at (802) 496-3391 or csdept@corp.wcvt.com.